Contact information
Who operates this store
IVERDAN is a trading name of VELNOR COMMERCE LLC, a limited liability company registered in the State of Wyoming, United States.
Registered address
VELNOR COMMERCE LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States
This is our registered address for legal correspondence. It is not a returns address. Returns go to the address we send you when you start a return, so that your parcel is not refused.
contact@iverdan.com, or the form on the contact page. Both reach the same inbox.
When we reply
Within one business day, Monday to Friday. Messages sent on a weekend or a public holiday are answered on the next business day. If you are writing about an order, put the order number in the first line and we can answer in one reply instead of three.
What to write to us about
- An order that has not arrived, or tracking that has stopped updating
- Starting a return inside the 30 day window
- A buckle mechanism that has failed, under The Last Buckle Guarantee
- A wrong or incomplete delivery address, before the parcel is dispatched
- A question about sizing, materials or a product before you buy
The policies
Shipping Policy · Refund Policy · Terms of Service · Privacy Policy